Global IT deployment & IT support services

• Global Technology
 Implementation
•  Global IT Supply and Support Services
”Global Service Delivery”
• Global IT Business Processes
• Global Projects ” International IT Project Management”
• IT Productization
• Special Critical SLA that meets extreme customer needs
• 24/7 NOC services (Desktop & Network Platforms)
• Global IT Task Force (in-Country Engineers and technicians)
• Global IT Task Force (in-Country Engineers and technicians)
• Support Services Based on ITIL standards (Global IT problems & changes management)

A true Global Coverage

• Presence in 190 + Cities
• Presence in Different Time Zones
• Delivery of Service regardless of Political and geographical Limitations
• Direct Management of Partners Network and Affiliates
• Bilingual Engineers and Support Staff
• Local Culture awareness  and control
• Strong relations with Customers and Clearance government entities all around the world
• Strong IT local supply chain

Quality of Service:

• Committed to its Quality of Service through Different Levels
•  Support Services Based on ITIL standards
• Project Management Based on PMI methodology
• Competent staff with Various quality Degrees ranging from Prestigious Ph.D. Academically to Industry Best Practices Certificates in ITIL and eTOM, and manufacturer certifications
• Quality Control and assurance throughout the lifecycle of the business process starting with Contractual SLA terms and ending with Satisfaction Surveys.